Who is eligible for Tax Free?
If you are a tourist with a permanent residence outside the European Union (EU), you are entitled to request a full VAT refund if the products purchased at ZM Concept are exported in an unaltered state outside the EU.
From what amount?
The minimum total value of purchases, including VAT, on one tax refund form (TAX-FREE form) with an attached single receipt from the cash register, required for VAT refund, is 200 PLN. You must have your passport with you when making the purchase. A 3% commission is added to TAX-FREE purchases.
Issuance of the document
A ZM Concept store employee will issue the appropriate tax refund form (TAX-FREE form). Make sure that your name, address, and passport number are correctly entered, and that the receipt from the cash register is attached to the form. The date on the issued form must match the date on the receipt. Keep the form 3 (TAX-FREE form) along with the leaflet until the refund is processed.
At the border
Customs Office - When leaving Poland and the European Union, you must show the purchased goods (in their original condition), the form (TAX-FREE form) with the attached receipt from the cash register, and your passport for stamping by a Polish or another EU customs officer. The confirmation of export from the EU must be done no later than the last day of the third month following the month of purchase.
Tax Refund
The 23% tax refund - you must personally go to the sales point where the purchase was made, with the Tax-Free form and the original receipt that was attached to the form with the customs stamps on it. Based on this document, the full VAT refund will be issued. The tax refund must be collected at the store no later than the last day of the tenth month following the month of purchase.